Refund policy

At RPGMappingKit.com, customer satisfaction is a top priority. Our products are digital in nature and delivered instantly, which means they cannot be “returned” once accessed. Because of this, all sales are considered final. However, we understand that certain circumstances may require individual consideration.

Refund Eligibility

Refunds are generally not issued for digital downloads. However, exceptions may be made in rare cases such as:
• Duplicate purchases
• Accidental multiple charges

Requests unrelated to product quality or delivery (e.g., change of mind) are not eligible.

How to Request a Refund

If you believe your situation qualifies, please email us at support@rpgmappingkit.com within 30 days of purchase. Be sure to include your order number, the issue, and any relevant details. Each case will be reviewed individually.

Refund Process

If your request is approved, your refund will be issued to the original payment method within 10 business days. You will be notified once the refund has been processed.

Need Help?

For questions about your purchase or support with your files, feel free to contact us anytime at support@rpgmappingkit.com.

Thank you for supporting RPGMappingKit.com — we’re committed to helping you build your worlds with confidence.